Unfortunately, we do not offer free returns at this time. 

 

RETURNS PROCEDURE

If for any reason you need to return your purchases to us, you have 14 days from the day you receive your order to notify us that you will be returning some or all of your styles.

From this day, you will then have a further 14 days to return any unwanted styles. Please fill in the returns form enclosed with your order and return this with the items you would like refunded in the original or otherwise suitable packaging.

You can also send an email to hello@beaumontorganic.com to let us know you're returning the item so we can be ready to process your refund. If we do not hear from you within 14 days, we will assume you are satisfied with your purchase and will be unable to honour any refunds beyond this point. This does not affect your statutory rights.

RETURNS ADRESS

Returns Dept, Beaumont Organic, 49 Hilton Street, Manchester, M1 2EF, U.K.

Shipping costs are non-refundable.

We recommend using Royal Mail Tracked 48 or 24 service - so you can track your return to us. 

OUTSIDE OF THE UK

Please contact us in advance of sending back your return so we can send you the correct Customs Forms for entry to the UK.

If orders are returned without contacting us or using incorrect or no forms, we cannot guarantee a refund or exchange.

Please state RETURNED GOODS on all customs paperwork.

RETURNS PROCESSING

Our returns are processed by our store team who work Wednesday - Saturday.

We make every effort to process your refund on the first working day after it is received, however during very busy periods this may take slightly longer, but will always be within 5 working days of receipt.

You will receive an automated email to inform you when your refund has been processed and form this point it typically takes 3-5 working days for the funds to be returned to your payment method.

 

UNDERWEAR / INTIMATES

We cannot accept returns of intimate items such as knickers, pierced earrings etc.

This is clearly stated on each product in addition to this page.

If you return these items to us we will not be able to refund the order or return them to you.

EXCHANGES

Unfortunately, we can no longer offer exchanges on online orders.

If you would like a different style or size please send back your original order for a refund and simply place a new order for the style/size you would prefer.