Returns and Exchanges
Of course, we hope that you love your purchases from us, however we do understand that sometimes you might change your mind and want to send some things back to us. In order for us to process your refund, credit note or exchange, the goods must be returned back to us in their original packaging. Unfortunately, Beaumont Organic cannot be held responsible for any goods lost or damaged in transit therefore we advise that you use a tracked or 'signed for' service. Please complete the returns form received with your order and also use the address label provided.
If you would like to exchange your purchases for a different size or colour, or even a different style, there is no charge for an exchange within the UK, you will simply pay or be refunded the difference of the balance between the two items. Please complete the returns form received with your order but select exchange and let us know what style you would like.
Unfortunately Beaumont Organic do not offer free returns and the postage cost for returning items is one incurred by yourselves. If you wish to cancel an order before delivery please give us a call on our customer line, we will do our best to fulfill your request. However, we cannot promise that we will be able to cancel the delivery if, for instance, your order has already been shipped.
If for any reason you need to return your purchases to us, you have 14 days from the day you receive your order to notify us that you will be returning some or all of your styles. From this day, you will then have a further 14 days to return any unwanted styles. Please fill in the returns form enclosed with your order and return this with the items you would like to refund or exchange in the original or otherwise suitable packaging. You can also send an email to firstname.lastname@example.org to let us know you're returning the item so we can be ready to process your refund. If we do not hear from you within 14 days, we will assume you are satisfied with your purchase and will be unable to honour any refunds beyond this point. This does not affect your statutory rights. Shipping costs are non-refundable.